365:113 (nook! (fail))

by sam on 12/22/2009

Finally got my nook today, and it was very exciting. until, of course, the latest software patch got uploaded automatically, and apparently killed my ability to access one of the features called “the Daily”. Luckily, this is the least essential feature because it only relates to B&N updates and magazine subscriptions, and since they haven’t actually offered most of the newspapers and magazines that I’d even want, it’s, at least right now, not very important to me. Doesn’t mean that I don’t want it to work forever though! Which is why I spent 2 hours this evening on hold to get through to a digital support person who, after listening to my issue and talking to his colleagues, informed me that I had stumped them (go me!). They’re going to try to replicate the problem, and if I haven’t heard back from them in 2 days, I need to call back and they’ll either have a solution or they’ll have to send me a new one.

But in the meantime, I can read books, and since I’m using calibre to side-load all the newspapers and magazines that I wouldn’t have access to because B&N isn’t actually offering them yet anyway, I’m not losing (much) functionality in the interim.

Product launches are fun!

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